The Desktop
The Desktop offers many features that make using your computer easier. You
can easily start programs or applications, copy and move files from one place
to another and drag and drop files and program where you want them on the computer
or even on to a program's icon to open a file. Open and Save menus are streamlined
to allow all applications to have the same basic features plus program specific
features.
Operating systems are often backwardly compatible with older system so that
older programs will run. Usually when new programs are created they are designed
to work with the newest operating system to allow them to use all the
newest features.
Desktop
Menu
The Start Button or Apple menu starts programs, opens documents, and access
most parts of the system. Windows Program and Apple Dock menus can be customized
as needed.
- Program or Dock displays a list of the programs that are installed
through Windows and available to use
- Documents displays a list of the last 15 documents used allowing
the user to open them directly from this menu
- Settings displays system components, such as printers, control panel
and taskbar
- Find/Search has search abilities to find files, folders and phrases
in documents on your computer
- Help displays help topics broken up into contents, index and find
components
- Run allows you to start a program from a command line
- Shut down shuts down the computer, restarts the computer or logs
you off a network
- Favorites and Active Desktop is an option available to Windows
98+ (or Internet Explorer 4x) users
Taskbar (Windows) or Dock (Apple)
 |
- displays the program running and windows open
- to bring a program or window to the front single click on the
item on the taskbar or dock
- right click in Windows and click hold in Apple to display a menu
for the item
- right click an open area or click hold the seperator for a Taskbar
or Dock menu
- the Window system tray on the right of the Taskbar displays indicators
for certain tasks
(for instance a printer icon will appear when the printer is engaged)
- click and drag the Taskbar to the top, bottom, left or right and
choose Dock properties to place Dock on left, right or bottom
- drag the Taskbar to extend it and the Dock to make it bigger
- drag and icon to the Dock or Taskbar to add an alias or shortcut and
drag the icon off to remove it
- the Dock and Taskbar can be hidden until needed
- use Start/Settings/Taskbar to customize the Start menu properties
and choose Apple/Dock to change the Dock properties
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Control Panel & System Preferences
- used to change system settings like screen savers, time, screen colours
- also used to add and remove programs, fonts add and make changes to hardware
and software settings
Computer 
- displays all the components of the computer including disk drives and networks
- all parts of the computer can be accessed through My Computer's hierarchical
structure
- double click on any icon to view the contents of a disk, folder or run
a program
Windows & Finder
All programs, folders, tasks and most other operations open in a window.

Windows are used to:
- share common attributes through out the entire system
- contain menus for File, Edit, View and Help
which change depending on the task
- File
- open, rename, delete or change properties of files and folders
- Send To used to open files in a specified program
- create "Shortcuts"
- Edit
- move, copy and paste files and folders
- Undo the last change
- View
- change how files are displayed
- toggles Toolbar and Status bar (Microsoft)
- sorts files by choosing column name
- can be set system wide
- Help
- displays help topics for active application
Toolbar
- displays icon menu of main options
Status bar
- shows current status of the window (Microsoft)
Shortcuts & Aliases
- can be created anywhere that is convenient to access a program, file or
folder
- select item and choose Create Shortcut or Make Alias then drag or move
it to where it is needed
- use the right mouse button to drag the item to the target and choose Create
Shortcut Here from the menu that appears (Microsoft)
- when you delete a Shortcut or Alias the original application and its icon
remain intact
Favorites
- collection of short cuts to documents, programs and websites
Programs & Features
Some Features
- Long file names - document names can now use names up to 255 characters
including spaces using any character except \ / : * ?
" < > |
- Plug and Play - many hardware devices like CDs, tape drives, upgrade
cards, etc... will automatically be detect and can be automatically install
on the system
- 32 bit Preemptive Multitasking - allows users to leave a task running
while working on another
- Right Mouse button - used to display event specific or context sensitive
menus (Microsoft)
- Drag and Drop feature allows files or other information to be dragged
from one area and dropped in a new location or into an other application
- Active Windows - make your Desktop behave like a web site (Microsoft)
- Software Update - automates updating software through the Internet
- System Information or Profile - provides information about
the computer system
Using Help 
- to get help about a specific procedure click the help button in the top
right corner of the screen
- Contents list general topics grouped by subject
- Index list specific topics accessed by scroll bars or typing the
topic
- Find creates an index of words in Help and allows searches by word
or phrase
- click Help Topics to return to the Help menu
- Troubleshooters will step you through a series of steps to solve
computer problems (Microsoft)
Microsoft Explorer Bar
- Folder, Search, Favorites, Radio and History information is displayed on
the left side of thewindow
- click a folder or link to display contents on the right
- click plus to expand or show the sub-folders and minus to hide them
Using Old DOS Programs 
- many older DOS program will run under Window
- the PIF editor is replaced with a Properties dialogue box
- note that some DOS programs cannot run in a window and require a full screen
Using Older Software in MAC OS 10.x
- When Apple OS 10.x tries to open an older version of a program is will run
it in Classic mode
Switching between tasks (programs/applications/folders)
- depending in your system's resources you can have many programs running
at once and easily switch from one to another using various methods
- while hold down Alt, tap the Tab key to cycle through a menu of running
tasks
- click on the taskbar or dock icon of the task you want to bring it to the
front
Hints & Shortcuts
The right mouse button is a great feature of the Windows operating system and
can be a real time saver. Right click on;
- an empty space of the desktop to change Desktop Properties,
- My Computer to display or modify your computer's properties,
- Network Neighborhood to display and modify your network properties,
- Start menu item to modify it,
- right click an icon to work with it, etc.
On a Mac hold the mouse button down to display a context menu.
Backing up files
Many backup options are done automatically by the computer which will provide
various options to recover them in a crisis but a hard drive error can happen
at any time and without warning. Be sure to back up all your personal and business
data on a regular basis. If you have a second hard drive files can be backed
up to that drive. A CD-R can also be used to make a back up or a collection
of floppy disks can also be used. When backing up files don't forget your email
and address book. Some people also have extensive collections of favorites that
can be backed up as well. Check your email, address book and browser for information
on backing up these files. Some programs have an export feature that can be
useful when making back ups.
Different Methods of Opening Documents and Programs
- Open a program and use the Open command in the File menu
- Use the Documents command in the Start or Apple menu to open a recently
used document
- Use the Find command in the Start menu or the Sherlock program on a Mac
- Double click on an icon in a Folder
- Right click and choose Open
- Choose Start, Run and type the application (and path)
Creating Folders 
- Use the New Folder option in the File menu (or right click) to create a
folder in the active window
Moving and Deleting Files
- Use Drag & Drop to drag the file or folder from one folder to another
- with the right button a menu will appear allowing you to Copy or Move
the file or folder (Windows)
- files on the same disk are moved (hold Ctrl to copy)
- files on another disk are copied (hold Ctrl to move)
Use the Edit menu to Cut the file and Paste it in the destination folder
Hold down Shift while Deleting a file to by pass the Recycle Bin and permanently
delete files
Multiple Selection
- to select files sequentially click on the first file and move to the last
file, hold down shift and click on the last file in the sequence
- to select files non-sequentially click on the first file and hold Ctrl
while clicking the rest
- the two methods can be used in combination
Organizing your files and icons
It is important to develop a filing system early. Create a folder on your Desktop
to store your data. Create sub-folders within that folder to sort the various
documents, image, sounds and other files that you create and use. A new folder
can be created easily and given a logical name which will help organize data.
- My Documents or Documents is the default folder created by the operating
system and can be used as is or rename
Troubleshooting
- Both Windows and Mac have a number of tools built in to assist in solving
computer problems
- Choosing Help allow Window users to access Troubleshooting Wizards that
provide step-by-step suggestions
- System Information under System Tools provide valuable information
and access to other system tools in Window
- System Profiler under Application, Utilities provide information
about the Mac
- Running a Disk Scan occasionally or on a schedule can solve
many simple errors
Updated November 22, 2007